Shipping and Delivery Policy
At eezyworld, we are committed to providing a smooth and reliable shopping experience. To ensure that our customers receive their products in a timely manner, we offer two different shipping options:
1. Fast Shipping (5 to 8 Business Days)
- Delivery Time: 5 to 8 business days from the order date.
- Cost: Additional charges apply for fast shipping. The exact fee will be calculated at checkout, depending on the weight and size of your order.
- Benefits: This is the quickest way to get your order delivered to you. Perfect for those who need their items urgently.
2. Standard (Slow) Shipping (8 to 12 Business Days)
- Delivery Time: 8 to 12 business days from the order date.
- Cost: Standard shipping is included in the regular price of your order.
- Benefits: More affordable than fast shipping, but with a slightly longer delivery window.
Shipping Restrictions
- Certain products may have restricted shipping areas due to size, weight, or other logistical factors.
- If your order is undeliverable due to address errors or regional restrictions, we will notify you, and your order may be refunded or re-shipped with additional charges.
Tracking Your Order
- After your order has been shipped, you will receive a tracking number via email.
- You can track your order using the following [tracking page]
Late Deliveries or Undeliverable Orders
- We understand that delays can sometimes occur due to factors outside our control (e.g., weather, high demand, etc.). If your order is delayed, please allow extra time for delivery. You can check the status of your order through the tracking link provided.
- In case of undeliverable orders: If our carrier is unable to deliver your package (due to incorrect address, missing information, or other issues), they will typically attempt to deliver again or send it back to our warehouse. If the product is returned to us, we will reach out to you to resolve the situation, which may involve additional charges for re-shipping.
- Refunds and Exchanges: If your order is undeliverable, we will work with the carrier to investigate the issue. If the order is returned or cannot be delivered, we will issue a refund or send a replacement based on the outcome.
Contact Us
If you have any concerns about your order, including shipping delays, issues with tracking, or undeliverable orders, please contact us at:
- Email: [Onestep@eezyworld.com]
Our team is here to assist you and ensure your order reaches you safely and on time.