Refund and Return Policy

At EezyWorld Fashion, we strive to provide the highest quality products to our customers. However, if you receive a defective product or have mistakenly made a wrong return, we are here to help.

Defective Products

If you receive a defective product, please follow the steps below to initiate a return or refund:

Notify Us: Contact our customer service team at [Onestep@eezyworld.com] or within 7 days of receiving your order. Provide your order number, a description of the defect, and any supporting images or videos.

Return Instructions: After reviewing your claim, we will provide you with return instructions. Please return the product in its original condition and packaging.

Refund or Exchange: Once we receive the defective item and verify the issue, we will offer you either:

A full refund to your original payment method.

A replacement or exchange of the defective product, if available.

Please Note: Products that show signs of misuse or wear and tear after use are not eligible for returns or refunds.

Wrong Returns

If you accidentally return the wrong item, please contact our customer service immediately. We will assist in resolving the issue by:

Product Verification: We will verify the incorrect product and ensure it is returned to you.

Return the Correct Item: We will ask you to return the original product in its unused condition. The cost of returning the wrong item will be covered by us if the mistake was made on our part.

Important: Please ensure that the returned item is in its original, unused condition, with tags attached, and in the same packaging as when it was received.

Conditions for Returns:

All returns must be requested within 7 days of receiving your order.

We do not accept returns for products that have been worn, washed, or altered in any way.

Return shipping fees for defective items will be covered by EezyWorld, but if the return is due to customer error (wrong product selection, etc.), return shipping will be the responsibility of the customer.

Contact Us:

For any questions or further assistance with returns, refunds, or exchanges, please contact us at:

Email: [Onestep@eezyworld.com]

Business Hours: [24/7]

We are committed to ensuring your satisfaction with your EezyWorld Fashion purchase.
Feel free to adjust any specific details such as contact info or procedures to better match your brand’s operations.